A family at The Royal London Hospital getting a check up

Improving patient experience

We enable high-quality healthcare by empowering staff with big ideas to make improvements to our hospitals that directly benefit patients in their care.

Our Everyday Impact scheme plays big role in thatIt funds practical, easy to implement changes that significantly improve the careexperience and wellbeing of all who come through the doors of our five hospitals.

From sleeper chairs so people visiting loved ones in end-of-life care can be there when they need to be, to safe spaces for children with learning disabilities, and phone charging points for people waiting in A&E so they can stay connected. 

By funding in this area, we are working in partnership with Barts Health NHS Trust: to create better hospital environments and provide compassionate, personalised care.

One of our Everyday Impact grants helped to pay for a rooftop garden at The Royal London Hospital called Dilly's Den.

Since 2022 we’ve invested in over a hundred projects that have: 

  • Refurbished patient spaces
  • Improved and modernised equipment 
  • Made it easier to deliver high-quality care 

Staff really value this. Lots of staff have applied from across the five hospitals we support, who know first-hand where improvements can be made that most benefit their patients. 

We help to ensure that every hospital visit feels kinder, calmer and more supportive for the people of East London.

In the last three years our support has enabled: 

95

projects that directly benefited patients, such as scalp cooling devices for chemotherapy patients

Heart icon
28

pieces of new equipment such as an ultrasound machine to support a new LGBTQ+ fertility pathway

Needle icon
35

transformed hospital spaces, like a room in the Intensive Care Unit at St Bartholomew's Hospital to communicate difficult news to loved ones

Hospital icon

Help us continue to improve patient experience

Your support can ensure everybody walking through our doors gets a great experience.

Donate today